
Empathy is becoming one of the most strategic leadership capabilities in modern business. As organizations grow more digital and data-driven, the ability to stay connected to people becomes even more critical.
In this episode of The Bliss Business Podcast, we will sit down with Sherrill Kaplan, Chief Revenue Officer at Hand & Stone, to explore how empathy shapes leadership, strengthens engagement, and supports sustainable growth.
Sherrill will share insights on:
• Lea…
Purpose-driven marketing is not just about messaging. It is about creating meaningful connections, inspiring teams, and delivering measurable growth that benefits both customers and franchisees.
In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Jamie Eslinger, CMO of Shoot 360. Named an Entrepreneur Top 50 Franchise CMO Game Changer, Jamie brings more than 20 years of experience driving brand growth across startups, international retail, franc…
Emotional intelligence is becoming one of the most powerful differentiators in modern leadership. The ability to manage emotions, communicate clearly, and build trust can transform not only teams, but entire organizations.
In this episode of The Bliss Business Podcast, we will sit down with Coach Quinn Harwood to explore how emotional intelligence shapes culture, strengthens leadership presence, and drives sustainable business results.
Quinn will share insights on:
• How …
Data can inform decisions, but real growth happens when brands turn insight into meaningful connection. Too often, businesses collect information without translating it into communication that customers can actually feel and trust.
In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Haley Anderson, Account Executive at Zero Company. Haley is a digital marketing strategist and communications professional who specializes in paid media strategy acr…
Community and connection are no longer optional in business. They are becoming the foundation for trust, collaboration, and long term success.
In this episode of The Bliss Business Podcast, we will sit down with Steve Ramona, host of the top 20 Doing Business with a Servant’s Heart podcast, to explore how leaders can intentionally build relationships, create meaningful networks, and turn connections into real opportunities for the people they serve.
Steve will share insights …
Emotional intelligence is becoming one of the defining capabilities of effective leadership. Teams expect more than direction. They want awareness, communication, and trust.
In this episode of The Bliss Business Podcast, we will sit down with Josh Fitzgerald, CEO of Zoomin Groomin, to explore how emotional intelligence shapes culture, strengthens relationships, and helps businesses perform at a higher level.
Josh will share insights on:
• What emotional intelligence looks…
Inclusivity is often discussed, but far less often operationalized.
Many organizations value diversity, yet leaders still struggle with how to build environments where people feel heard, respected, and able to contribute fully.
In this episode of The Bliss Business Podcast, we will sit down with Fredric Abramson to explore what it really takes to foster a culture of inclusivity, how leaders translate intention into action, and why inclusive environments are essential for inno…
When marketing is fully aligned with business goals, it becomes a powerful driver of sustainable growth. Yet many organizations struggle to connect strategy, systems, and local execution in ways that truly support scale.
In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by James Doyle, Chief Marketing Officer of PIRTEK USA and Canada.
James is responsible for developing and executing PIRTEK’s marketing strategy while protecting and growi…
Empathy is often misunderstood in leadership. Some see it as softness, others as optional. But research and real-world experience continue to show that empathy is one of the most powerful drivers of trust, performance, and sustainable leadership.
In this episode of The Bliss Business Podcast, we sit down with Kim Gubera to explore the role empathy plays in leadership, decision-making, and culture, especially in environments where performance, accountability, and people all matter dee…
Franchise brands that treat marketing as a growth engine, not just a support function, are far more likely to scale efficiently across locations. Yet many multi-location businesses still struggle to unify strategy, performance data, and local execution into a system that consistently drives results.
In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Fred Navas, Digital Marketing Specialist at Zero Company. With a career that dates back to the e…
Customers are no longer impressed by profit alone. They want to see what brands stand for.
Recent global research shows that more than three quarters of consumers say they are more likely to trust and stay loyal to brands that act in socially and environmentally responsible ways, even when times are tough.
In this episode of The Bliss Business Podcast, we sit down with Joe Dent, CEO of Everything Pets, a Division of Loyalty Brands, to explore how franchise leaders can grow pr…
Empathy is no longer a “nice to have” in leadership. It is becoming a hard performance metric.
A recent study from Catalyst found that employees with highly empathetic senior leaders are 3 times more likely to report being innovative and 4 times more likely to be engaged at work.
In this episode of The Bliss Business Podcast, we sit down with Christopher M. Steer, Esq., Founder and CEO of Steer, LLC, to explore how empathy, humility, and a permanent beta mindset can unlock hi…
In a world where data drives decisions, real customer connection still depends on clarity, trust, and human understanding. Yet many businesses struggle to translate complex marketing metrics into meaningful actions that truly serve their customers.
In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Anna Phillips, Account Executive at Zero Company. Since 2015, Anna has worked across a wide range of industries, serving as a trusted resource for c…
A 2025 PwC study found that 78% of consumers will only engage with brands that use AI responsibly and transparently.
That statistic is more than a warning. It’s a window into the future of business.
In this episode of The Bliss Business Podcast, we’re joined by Dominique Shelton Leipzig, Founder & CEO of Global Data Innovation. Together with hosts Stephen Sakach and Tullio Siragusa, we explore how trust becomes the foundation for innovation in the age of AI.
📅 Thursday…
More customers are watching how companies behave, not just what they sell.
A recent global study found that 64 percent of consumers rank sustainability as a top factor in their buying decisions, and a majority say they are more likely to stay loyal to brands that act responsibly toward people and the planet.
In this episode of The Bliss Business Podcast, we sit down with Shelby Parsons, COO of Premier Inspection Services, to explore what sustainable business practices and eth…
Empathy is not a soft extra in business anymore. A recent EY study found that 90 percent of workers believe empathetic leadership leads to higher job satisfaction, and nearly 80 percent say it reduces turnover.
In this episode of The Bliss Business Podcast, we sit down with Karen Price Owen, Executive And Life Coach, to explore how empathy becomes a practical, measurable advantage in both leadership and life.
Karen shares powerful insights on:
• What real empathy in busine…
According to Forrester, organizations that treat marketing as a revenue driver rather than a cost center grow revenue nearly twice as fast as their peers. Yet many businesses still struggle to turn digital marketing activity into predictable, scalable growth.
In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Josh Prizer, Fractional CMO at Zero Company. Since 2002, Josh has been a cornerstone of the Zero Company team, guiding clients with multi…
Kids today are surrounded by digital noise, but what they crave most is a place to belong.
A longitudinal study found that when young people move from no extracurriculars into regular activities, their mental health improves largely because their sense of peer belonging increases.
In this episode of The Bliss Business Podcast, we sit down with Michael Browning Jr., CEO and Founder of Unleashed Brands, to explore how to build real community and connection across youth enrichm…
Emotional intelligence is not a “nice to have” for leaders anymore.
A study of more than 300 organizations found that leaders with higher emotional intelligence were associated with significantly higher employee engagement, productivity, and profitability, making EQ one of the strongest predictors of leadership effectiveness.
In this episode of The Bliss Business Podcast, we sit down with Kelly Roddy, CEO of WOWorks, to explore how emotional intelligence becomes a real busine…
When marketing is rooted in insight, execution, and accountability, it becomes one of the most powerful drivers of business growth. Yet many organizations still struggle to connect strategy, analytics, and creative execution into a true revenue engine.
In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Laura Baker, Chief Marketing Officer at Weed Man. A results-oriented marketing leader, Laura has a proven track record of understanding customer…
Youth sports are not just about skills and scores. They are one of the most powerful engines of belonging.
A 2020 meta-analysis of 50 studies found that youth sport participation is consistently linked to a stronger sense of belonging and more prosocial behavior, especially when environments are inclusive and supportive.
In this episode of The Bliss Business Podcast, we sit down with Craig Moody, Founder and President of Shoot 360, to explore how to build real community and …
Community is often talked about as a brand value, but for many businesses it becomes an afterthought once growth accelerates.
At the same time, customers, employees, and franchise partners are craving real connection more than ever places where they feel seen, welcomed, and part of something bigger than a transaction.
In this episode of The Bliss Business Podcast, we sit down with Carl Comeaux, CEO of Crust Pizza Co., to explore how building community and connection can becom…
In a world full of noise, the brands that stand out are the ones that speak to the heart.
This week’s Marketing With Purpose Kit from The Bliss Business Podcast features one of the most influential storytellers in franchising: Martha O’Gorman, Chief Marketing Officer at Loyalty Brands.
With more than three decades shaping national brands and guiding entrepreneurs, Martha has built a career on marketing that is both strategic and deeply human.
As a Certified Franchise…
Emotional intelligence is often called a “soft skill,” yet research shows it can account for more than half of job performance in many roles and is one of the strongest predictors of effective leadership.
At the same time, many employees still experience leaders who are distant, reactive, or purely numbers driven. The gap between what people need and how leaders show up has never been more visible.
In this episode of The Bliss Business Podcast, we sit down with franchise lead…