The Bliss Business Podcast

Featured Guest Series Episodes

Welcome to the Guest Series on The Bliss Business Podcast! In this series, we spotlight exceptional leaders of companies that embody the core values of Belonging, Love, Inspiration, Service, and Sustainability. These organizations set the standard for empathy and people-centric business practices, creating positive and inclusive work environments.

Join us as we explore the stories and strategies of these remarkable companies, and gain valuable insights on integrating BLISS principles into your own business practices. Subscribe and follow us to stay updated on the latest episodes and be inspired by leaders who are making a difference.
Oct. 27, 2026

Creating Space for Connection with Tony Ditzler

Sometimes improving someone's life begins with improving the space around them.




A more accessible kitchen, an organized pantry, or a home that simply works better can create greater comfort, independence, and peace of mind.




In this episode of The Bliss Business Podcast, we welcome Tony Ditzler, President of ShelfGenie, a Neighborly company specializing in custom glide-out shelving and home organization solutions. With more than 20 years of franchise leadership experience, Tony brings...
Guest: Tony Ditzler
Creating Space for Connection with Tony Ditzler
The Bliss Business Podcast
Creating Space for Connection with Tony Ditzler
Oct. 22, 2026

Are Businesses Outsourcing Empathy?

What happens when businesses know more about their customers than ever before, but understand them less?




In this special episode of The Bliss Business Podcast, hosts Stephen Sakach and Tullio Siragusa explore a provocative question: Are we using AI and technology to better serve people, or simply becoming more effective at influencing their behavior?


Inspired by the phrase “Outsourcing Empathy,” Stephen and Tullio examine the growing tension between personalization, persuasion, and mani...
Are Businesses Outsourcing Empathy?
The Bliss Business Podcast
Are Businesses Outsourcing Empathy?
Oct. 20, 2026

Compassion That Grows Beyond Care with Tasia Drayton

Compassion is more than a feeling. It can be the foundation of a business that changes lives.




In this episode of The Bliss Business Podcast, we welcome Tasia Drayton, Founder and CEO of Compassionate Connections Home Care, a Florida-based organization providing personalized in-home support for seniors, veterans, and families.




Tasia began her entrepreneurial journey at just 24, drawing on her experience as a Certified Nursing Assistant and her passion for helping people feel valued an...
Guest: Tasia Drayton
Compassion That Grows Beyond Care with Tasia Drayton
The Bliss Business Podcast
Compassion That Grows Beyond Care with Tasia Drayton
Oct. 15, 2026

Systems That Fit Real People with Graham Skidmore

Too many systems ask people to fit into models that were never designed for the full range of human experience.




In health, wellness, and work, that can leave people feeling misunderstood, unsupported, or labeled as limited when what they really need is a more individualized path forward.




In this episode of The Bliss Business Podcast, we welcome Graham Skidmore, Co-Founder of Harmony Health Institute, for a conversation on Inclusive Innovation for the Future of Wellbeing.




Harmon...
Systems That Fit Real People with Graham Skidmore
The Bliss Business Podcast
Systems That Fit Real People with Graham Skidmore
Oct. 13, 2026

The Human Side of Execution with Michelle Martin

Great execution does not happen just because a team has goals.




It happens when people understand how to work together, communicate clearly, use their strengths, reduce friction, and build the conditions where performance can actually last.




In this episode of The Bliss Business Podcast, we welcome Michelle Martin, leadership and team performance consultant, coach, and author. Michelle helps operations-focused companies develop leaders, strengthen team dynamics, and translate broad bus...
The Human Side of Execution with Michelle Martin
The Bliss Business Podcast
The Human Side of Execution with Michelle Martin
Oct. 8, 2026

Foxy, Inclusive, and Sustainable with Kyla Dufresne

Beauty businesses are not just places where people receive services.




They can be places where people feel comfortable in their bodies, welcomed without assumptions, connected to a local community, and part of a brand that cares about more than the appointment.




In this episode of The Bliss Business Podcast, we welcome Kyla Dufresne, Founder and CEO of Foxy Box Laser + Wax Bar, a Canadian hair removal franchise redefining the waxing and laser experience with bold branding, inclusive la...
Guest: Kyla Dufresne
Foxy, Inclusive, and Sustainable with Kyla Dufresne
The Bliss Business Podcast
Foxy, Inclusive, and Sustainable with Kyla Dufresne
Oct. 6, 2026

The Mindful Culture at Hounds Town with Rob Flanagan

Culture is not something that happens in the background.




It shapes how people lead, how franchisees feel supported, how teams handle pressure, and how a brand grows without losing the heart that made it special.




In this episode of The Bliss Business Podcast, we welcome Rob Flanagan, CEO/President and Cultural Co-Founder of Hounds Town USA, a dog daycare, boarding, and pet care franchise with more than 100 locations across the country. Hounds Town began with a mission rooted in dog ps...
Guest: Rob Flanagan
The Mindful Culture at Hounds Town with Rob Flanagan
The Bliss Business Podcast
The Mindful Culture at Hounds Town with Rob Flanagan
Oct. 1, 2026

Coffee, Care, and Inspired Leadership with Natalie Fairchild

Coffee has a way of bringing people together.




It breaks the ice, softens the room, creates a pause in the day, and gives people a simple reason to connect.




In this episode of The Bliss Business Podcast, we welcome Natalie Fairchild, Founder and Chief Inspirational Officer of Pacific Perks Coffee, a mobile café company built around creating fun, personalized food and drink experiences for events, teams, businesses, and life’s special moments. Pacific Perks was created to help organiza...
Coffee, Care, and Inspired Leadership with Natalie Fairchild
The Bliss Business Podcast
Coffee, Care, and Inspired Leadership with Natalie Fairchild
Sept. 29, 2026

Sushi Lessons for Stronger Teams with Kaz Matsune

Some of the deepest leadership lessons do not come from boardrooms. They come from kitchens, apprenticeships, repetition, observation, and the quiet moments when someone learns by watching closely.




In this episode of The Bliss Business Podcast, we welcome Kaz Matsune, sushi chef, founder of Breakthrough Sushi, bestselling author, business mentor, and keynote speaker. Kaz founded Breakthrough Sushi in 2012, beginning with a small Craigslist-advertised class of three people that grew into a ...
Guest: Kaz Matsune
Sushi Lessons for Stronger Teams with Kaz Matsune
The Bliss Business Podcast
Sushi Lessons for Stronger Teams with Kaz Matsune
Sept. 24, 2026

Building Community for Fresh Starts with Genevieve Dreizen

Starting over is one of the most human experiences we share.




Whether someone is navigating divorce, grief, a move, a career shift, coming out, or another major life transition, they often need more than advice. They need practical support, emotional permission, and a community that knows how to show up.




In this episode of The Bliss Business Podcast, we welcome Genevieve “Jenny” Dreizen, Co-Founder and COO of Fresh Starts Registry, the first platform dedicated to supporting people thr...
Building Community for Fresh Starts with Genevieve Dreizen
The Bliss Business Podcast
Building Community for Fresh Starts with Genevieve Dreizen
Sept. 22, 2026

Growth with Discipline and Heart with Heather Harris

Franchise growth is exciting, but sustainable growth requires more than speed.




It requires discipline, trust, strong teams, clear systems, and a deep understanding of the people behind every brand, founder, franchisee, and community.




In this episode of The Bliss Business Podcast, we welcome Heather Harris, CEO of Franchise FastLane, a franchise development company that works with established brands to drive accelerated growth with structure and clarity. Franchise FastLane’s approach ...
Growth with Discipline and Heart with Heather Harris
The Bliss Business Podcast
Growth with Discipline and Heart with Heather Harris
Sept. 17, 2026

Culture, Color, and Connection with Allison Steimel

Hair salons have always been about more than hair.




They are places where people express identity, build confidence, connect with stylists, and feel seen in a personal way. That makes culture especially important in a brand like Bishops Cuts/Color, where creativity, service, and community all meet.




In this episode of The Bliss Business Podcast, we welcome Allison Steimel, Brand President of Bishops Cuts/Color, part of the Head to Toe Brands family of beauty and wellness franchise conc...
Culture, Color, and Connection with Allison Steimel
The Bliss Business Podcast
Culture, Color, and Connection with Allison Steimel
Sept. 15, 2026

Stories That Serve a Bigger Good with Kristi Eaton

Kristi Eaton, Founder and CEO of ke comms, a mission-driven public relations and storytelling agency, joins The Bliss Business Podcast to explore responsible storytelling in PR: how 20 years in journalism shaped her ethics, why the person behind the story should lead, and how purposeful organizations earn visibility that lasts.
Guest: Kristi Eaton
Stories That Serve a Bigger Good with Kristi Eaton
The Bliss Business Podcast
Stories That Serve a Bigger Good with Kristi Eaton
Sept. 10, 2026

Empathy at the Heart of Beauty Leadership with Kayla Bramlet

Kayla Bramlet, Brand President of Frenchies Modern Nail Care, part of Head to Toe Brands, shares how empathy in beauty leadership shows up in safer products, guest experience systems, and two-word morning check-ins, drawing on 14 years with the brand as nail technician, franchisee, and operator.
Guest: Kayla Bramlet
Empathy at the Heart of Beauty Leadership with Kayla Bramlet
The Bliss Business Podcast
Empathy at the Heart of Beauty Leadership with Kayla Bramlet
Sept. 8, 2026

Scaling Franchises with Purpose with Danielle Scott

Franchise growth is not just about adding locations. It is about expanding with the right people, the right systems, and the right long-term vision.




In this episode of The Bliss Business Podcast, we welcome Danielle Scott, Chief Development Officer at Alliance Franchise Brands, a franchise network serving the marketing, print, signage, and graphics communications industries with nearly 500 locally owned businesses across North America. Danielle was named Chief Development Officer in 2026 a...
Scaling Franchises with Purpose with Danielle Scott
The Bliss Business Podcast
Scaling Franchises with Purpose with Danielle Scott
Sept. 3, 2026

Emotional Intelligence at Home-Service Scale with Michael Silva-Nash

Michael Silva-Nash, President of Molly Maid, joins The Bliss Business Podcast to explore emotional intelligence in home services: the trust, gratitude, and systems behind a 246-location franchise culture.
Emotional Intelligence at Home-Service Scale with Michael Silva-Nash
The Bliss Business Podcast
Emotional Intelligence at Home-Service Scale with Michael Silva-Nash
Sept. 1, 2026

Connection at The Lash Lounge with John Babcock

John Babcock, Brand President of The Lash Lounge and a franchisee himself, joins The Bliss Business Podcast to explore the franchisee-to-brand-president leadership perspective: the mirror effect, service notes, and the systems that keep community trust consistent across salons.
Guest: John Babcock
Connection at The Lash Lounge with John Babcock
The Bliss Business Podcast
Connection at The Lash Lounge with John Babcock
Aug. 27, 2026

Personal Branding That Builds Trust with Vanessa Errecarte

Vanessa Errecarte, CEO of Marketing Simplified, joins The Bliss Business Podcast to explore personal branding that builds trust: service-first frameworks that turn visibility into real credibility, not performance.
Personal Branding That Builds Trust with Vanessa Errecarte
The Bliss Business Podcast
Personal Branding That Builds Trust with Vanessa Errecarte
Aug. 25, 2026

Conscious Growth the FIT4MOM Way with Lisa Druxman

Lisa Druxman, Founder of FIT4MOM, returns to The Bliss Business Podcast to talk about conscious franchise growth: how FIT4MOM paused new franchise sales to protect its culture, trust, and wellbeing while scaling.
Guest: Lisa Druxman
Conscious Growth the FIT4MOM Way with Lisa Druxman
The Bliss Business Podcast
Conscious Growth the FIT4MOM Way with Lisa Druxman
Aug. 20, 2026

Cats, Coffee, and Conscious Franchising with Sandra Cagan

Sandra Cagan, Founder and Owner of Orlando Cat Cafe, joins The Bliss Business Podcast to unpack conscious franchising: building a cat cafe model where shelter partnerships, hospitality, and real systems help entrepreneurs grow a purpose driven business without losing the mission.
Guest: Sandra Cagan
Cats, Coffee, and Conscious Franchising with Sandra Cagan
The Bliss Business Podcast
Cats, Coffee, and Conscious Franchising with Sandra Cagan
Aug. 18, 2026

The Emotional Intelligence of High Performance with Scott Greenberg

In this episode of The Bliss Business Podcast, business performance expert Scott Greenberg unpacks the emotional intelligence of high performance, showing how leaders shape team energy, transform customer experience, and build resilient, engaged teams from the frontline up, one hourly worker at a time.
The Emotional Intelligence of High Performance with Scott Greenberg
The Bliss Business Podcast
The Emotional Intelligence of High Performance with Scott Greenberg
Aug. 13, 2026

Smarter Systems, More Human Work with Timmi Ryerson

Timmi Ryerson, Founder and CEO of Smart Property Systems, joins The Bliss Business Podcast to answer what should AI never decide: her platform automates the workload across six connected portals, but deliberately hands every judgment call back to the person responsible for it.
Guest: Timmi Ryerson
Smarter Systems, More Human Work with Timmi Ryerson
The Bliss Business Podcast
Smarter Systems, More Human Work with Timmi Ryerson
Aug. 11, 2026

Books with a Bigger Purpose with Mark Tuggle

Mark Tuggle, PhD, EA, CEO of Telos Bookkeeping, joins The Bliss Business Podcast to explain purpose-driven bookkeeping: how clean, current numbers turn financial dread into confidence, freedom, and decisions that actually reflect what a business owner values.
Guest: Mark Tuggle
Books with a Bigger Purpose with Mark Tuggle
The Bliss Business Podcast
Books with a Bigger Purpose with Mark Tuggle
Aug. 6, 2026

Thought Leadership That Moves Markets with Bill Sherman

Bill Sherman, COO of Thought Leadership Leverage and lead author of The Thought Leadership Handbook, joins The Bliss Business Podcast to explain why give your ideas away: generosity earns the trust that opens doors sales cannot, and holding your best thinking close is the bigger risk.
Guest: Bill Sherman
Thought Leadership That Moves Markets with Bill Sherman
The Bliss Business Podcast
Thought Leadership That Moves Markets with Bill Sherman