Empathy at the Heart of Beauty Leadership with Kayla Bramlet
Beauty and wellness leadership is deeply human.
Behind every appointment is a guest who wants to feel cared for, a team member who wants to feel supported, and a local owner working to create a place where people feel welcome, healthy, and confident.
In this episode of The Bliss Business Podcast, we welcome Kayla Bramlet, Brand President of Frenchies Modern Nail Care, part of the Head to Toe Brands family of beauty and wellness franchise concepts. Frenchies is known for its clean, modern approach to nail care, with studios designed around guest care, inviting spaces, clean-air ventilation, and strict sanitizing protocols.
Kayla brings a rare perspective as both a brand leader and franchisee. She began her journey at just 15 years old in the nail care industry as a salon professional, later became a multi-unit Frenchies franchisee, served as Director of Training and Operations, and now leads Frenchies as Brand President while continuing to own two studios in Minnesota.
In Empathy at the Heart of Beauty Leadership, we explore:
• Why empathy matters in beauty and wellness leadership
• How mindfulness shapes the guest and team experience
• What Kayla has learned from being both franchisee and brand president
• How Frenchies builds trust through clean, people-first nail care
• Why healthy workplace culture begins with listening
• How Head to Toe Brands is developing leaders across beauty and wellness
🎙️ Hosted by Tullio Siragusa
🎧 Produced by Martha Huerta
Empathy in leadership is not just about being kind. It is about understanding what people need in order to feel safe, supported, confident, and cared for.
Brand President
Kayla Bramlet's journey in the nail care industry began when she started working in salons at just 15 years old and she quickly earned her nail technician license while still in high school. Over 10 years ago, she became a studio manager of her local Frenchies before investing in the brand as a multi-unit franchisee. She most recently served as Director of Training and Operations before stepping into the role of Brand President earlier this year. She also owns and operates two Frenchies in Minnesota.
