Episodes

Data can tell you what customers buy.


But human connection is what keeps them coming back.




As retail becomes more digital, the brands winning today are the ones creating real experiences, real communities, and real relationships, both online and in person.




In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Mike Martin, Co-Founder of Replay Sports Cards.




Mike is the co-founder of Replay Sports Cards and a former ESPN SportsCenter graphi...

Pet care is not just about convenience. It is about trust, community, and creating spaces where dogs, pet parents, and local business owners all feel supported.




In this episode of The Bliss Business Podcast, we welcome Shaina Denny, Founder and CEO of Dogdrop, a modern dog daycare brand built around flexible care, technology, and franchising. Shaina started Dogdrop after her miniature dachshund, Poppy, was a “dog daycare fail,” and she saw an opportunity to reimagine dog care for modern pe...

In this episode of The Bliss Business Podcast, Adam Sutton, CEO of DX3 Brands and RNR Tire Express, shares how scaling brands through connection turns transactional service into real relationships, and why culture, customers, and community are the three C's driving sustainable franchise growth.

Marketing should do more than generate awareness. It should generate measurable growth.




The brands scaling fastest today are the ones treating marketing as a true revenue engine — aligning strategy, analytics, and customer acquisition with aggressive business goals.




In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Laura Rice, MBA, CFE, Owner of Rice Fractional CMO.




Laura is a growth strategy leader specializing in brand transformation, ...

Success in business is no longer measured by growth alone. Today’s strongest leaders are being called to lead with emotional intelligence, empathy, consistency, and care.




In this episode of The Bliss Business Podcast, we welcome Roxanne Conrad, Chief Operating Officer of Premium Service Brands, a home services franchisor with nine brands across categories including painting, garage doors, cleaning, remodeling, junk removal, grout restoration, handyman services, and plumbing.




As COO, ...

Franchising is evolving. Today’s strongest models are not only built around scale, systems, and market expansion — they are also built around ethics, community trust, and local impact.




In this episode of The Bliss Business Podcast, we welcome Nick Ridgway, Vice President of Franchise Development for Service Experts, to explore Ethical Community Growth: The Future of Innovative Franchise Models.




Nick brings more than 10 years of franchising experience and has helped more than 400 entr...

Marketing works best when every campaign, metric, and strategy is tied to real business goals. Without alignment, even high-performing marketing efforts can miss the bigger picture.




In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Kevan Zameni, Digital Marketing Specialist at Zero Company.




At Zero Company, Kevan specializes in creating, managing, and optimizing complex PPC campaigns across platforms including Google Ads, Reddit, Facebook/Inst...

Marketing is no longer just about clicks, leads, campaigns, or clever tactics.




For founder-led companies, sustainable growth requires clarity, rhythm, systems, and a deeper sense of purpose behind the work.




In this episode of The Bliss Business Podcast, we welcome Gareth Bain, award-winning Fractional Chief Marketing Officer, Growth Strategist, and founder of Got Legs Digital.Gareth brings more than 17 years of experience helping SaaS, FinTech, PropTech, and technology-driven compani...

Sustainability and ethics are no longer separate conversations in business.




Today’s leaders are increasingly being challenged to build organizations that create innovation, operational impact, and meaningful responsibility toward people and the world around them.




In this episode of The Bliss Business Podcast, we will welcome Sam Berman, Founder and CEO of LARC (Logistics Advanced Research Center).




Sam Berman is an entrepreneur, engineer, and logistics innovator focused on trans...

Marketing should not just support growth. It should drive it.




The most successful franchise brands understand that marketing becomes a true revenue engine when strategy, operations, and leadership are fully aligned.




In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Madeleine Zook, Co-Founder of Catalyst.




Madeleine Zook, CFE, is a recognized leader in the franchise industry with experience as a multi-brand franchisor, multi-unit franchise...

Reaching 200 episodes is more than a milestone.It is a reminder of the incredible conversations, leaders, founders, and changemakers who have helped shape The Bliss Business Podcast into a platform centered on purpose, leadership, systems, empathy, and human connection.




For our 200th episode, we are honored to welcome John Francis, franchise expert, leadership advisor, and Founding Father of Fathers Eve.




Known to many as “Johnny Franchise,” John Francis has spent more than 30 years w...

Tullio Siragusa continues the BLISS Monologue Series with Episode 11, focused on a leadership advantage most organizations claim they want, but very few design for: truth-telling that moves fast.

BLISS stands for Build Love Into Scalable Systems. In this episode, we explore why slow truth is expensive. When people cannot surface bad news, risks, confusion, disagreement, capacity limits, or broken processes without getting punished, leaders end up operating with filtered information. Meetings tu...

Empathy is often described as a personal leadership quality.But in today’s workplace, it is increasingly becoming a critical driver of culture, trust, engagement, and organizational performance.




In this episode of The Bliss Business Podcast, we will welcome Sarah Feely, Chief Learning Officer of Compassionate Leaders Circle.




Sarah Feely is passionate about helping individuals discover their authentic selves and find meaning at work. As Chief Learning Officer at Compassionate Leaders ...

More data doesn’t automatically create better marketing.


Connection does.




In a world where dashboards, metrics, and automation dominate decisions, the brands that stand out are the ones that turn data into meaningful customer experiences.




In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Alexandra Russo, Fractional CMO & Marketing Consultant.




Alexandra is the founder of Alex the CMO and has partnered with 16 brands over the past 2.5 y...

Empathy and emotional intelligence are often discussed as leadership qualities.But in business, they are also powerful drivers of trust, culture, connection, and long-term growth.




In this episode of The Bliss Business Podcast, we will welcome Mike Weinberger, Co-Founder and Head of Franchising at Replay Sports Cards.




Mike Weinberger is a multi-brand franchise executive and founder of Community Franchise Group, the parent company behind Replay Sports Cards. Over the past 20+ years, he...

Most teams think AI is a productivity upgrade. It is more accurate to treat it as a culture amplifier.




In Episode 10 of the BLISS monologue series, Stephen Sakach breaks down a simple truth: AI will not fix misalignment, politics, or fear-based behavior. It will scale them. Fast.




Stephen covers:
• The first question leaders should ask before adopting AI: what kind of human system is AI entering
• Why trust, clarity, and agency determine whether AI becomes a force multiplier or a forc...

Emotional intelligence is often talked about in leadership.




But in fast-paced, high-performance environments like franchising, it becomes a critical driver of clarity, accountability, and results.




In this episode of The Bliss Business Podcast, we will welcome Angela Coté, Founder and CEO of AC Inc., a franchise industry thought leader who helps franchisees move from overwhelm to action.




With a rare 360-degree perspective across franchising, as a former multi-unit franchisee for...

The best franchise systems don’t just market the brand. They empower every location to win locally.




Too many brands chase expansion without building the marketing foundation needed to support operators on the ground. The real advantage comes from aligning strategy, storytelling, and execution at scale.




In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Kelly Mance, VP of Marketing of Premium Service Brands.




Kelly leads the integrated mark...

Community is often talked about as a value.




But for small businesses, entrepreneurs, and local economies, community is a critical driver of resilience, growth, and long-term success.




In this episode of The Bliss Business Podcast, we will welcome Ruth Ellen Elinski, Associate State Director of the Arizona SBDC Network, an entrepreneur and leader deeply committed to supporting small business development and community impact.




Ruth Ellen has launched multiple businesses, including ...

Tullio Siragusa continues the BLISS Monologue Series with Episode 9, focused on a truth every marketer and leader needs to internalize: customer experience starts inside the company.




BLISS stands for Build Love Into Scalable Systems. In this episode, we explore why customer experience is not primarily a front-end effort. Scripts, messaging, and service standards matter, but they cannot compensate for internal friction.




Customers feel the downstream effects of internal culture and int...

Community is often seen as something intangible.




But in today’s business landscape, connection is not just cultural, it is measurable, scalable, and directly tied to performance.




In this episode of The Bliss Business Podcast, we will welcome Matt Dyer, CEO & President of Merchants Fleet, a global leader with decades of experience in fleet management, operations, and organizational growth.




Matt has led large-scale organizations across international markets, including serving as ...

Data can tell you what your customers do.But connection is what makes them stay.




In a world driven by analytics and performance metrics, the brands that truly grow are the ones that build community, trust, and lasting relationships.




In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Trisha Peña, VP of Marketing at Burn Boot Camp.




Trisha leads marketing strategy across the Burn Brands ecosystem, including Burn Boot Camp, Burn On Demand, an...

Empathy is not often the first word that comes to mind in high-performance, results-driven industries.




But in environments where trust, communication, and decision-making are critical, empathy can be the difference between missed opportunities and meaningful outcomes.




In this episode of The Bliss Business Podcast, we will welcome Greg Essenmacher, CEO of GnA Consult, a leader in Fixed Full Arch dentistry who helps practices transform their performance through patient experience, comm...

Tullio Siragusa continues the BLISS Monologue Series with Episode 8, focused on talent practices and the simple truth they reveal: culture is not what a company says. Culture is what a company does.




BLISS stands for Build Love Into Scalable Systems. In this episode, we explore why talent practices are where BLISS becomes visible in a way everyone can feel. Hiring, onboarding, performance evaluation, recognition, growth, and exits are the moments that tell the truth about what an organizati...