Kindness and Empathy in Car Sales with Andrew Sardone
Companies that lead with empathy see up to 23% higher customer loyalty and a 32% boost in sales (Source: Gallup).
Car sales often get a bad reputation for being high-pressure or transactional. But what if kindness and empathy were at the heart of every customer interaction?
In this episode of The Bliss Business Podcast, we’re joined by Andrew Sardone, Founder of AutoKnerd, to explore how genuine care, transparency, and trust are redefining what it means to sell.
🎙️ Hosted by Stephen Sakach and Tullio Siragusa
🎧 Produced by Tullio Siragusa
🧭 In this episode, we explore:
• How AutoKnerd transforms the car buying experience through empathy
• Why kindness is a competitive advantage in sales
• The systems and values that build lasting trust with customers
• How purpose and heart-driven leadership drive long-term success
🎧 Whether you’re in sales, leadership, or customer experience, this conversation will inspire you to rethink how empathy can drive both relationships and results.
Andrew Sardone
Founder and Host of AutoKnerd
Andrew is the founder and host of AutoKnerd, the podcast where automotive sales meets empathy, storytelling, and a little bit of sarcasm. With over 25 years in the car business—five years on the sales floor and two decades as a national trainer, Andrew has seen it all, from shady desk deals to shining customer moments. Now, he’s on a mission to rewire the industry with kindness, clarity, and killer CX. Whether he’s breaking down EV myths or decoding customer behavior, Andrew brings real-world experience, sharp wit, and a heart for the human side of selling.
