Community is not a soft metric. It is a growth strategy.
In this episode of The Bliss Business Podcast, we welcome Charles Furlough, President & CEO of Pillar To Post Home Inspectors, North America’s largest home inspection franchise.
With experience as both a franchise owner and executive, Charles leads with a focus on innovation, franchise business owner success, and scalable systems that empower entrepreneurs. He has guided the brand through market shifts while championing long-term growth, autonomy, and meaningful client relationships.
In Building Community and Connection in Business, we explore:
• Why community is a measurable driver of profitability
• How scalable systems can support autonomy and brand consistency
• The leadership shifts required in today’s evolving workforce
• How trust translates directly into long-term growth
• Practical ways franchise and service leaders can strengthen connection
📅 Thursday, March 12, 2026
🕚 11:00 AM PDT
🎙️ Hosted by Stephen Sakach and Tullio Siragusa
🎧 Produced by Martha Huerta
Strong systems build strong communities. Strong communities build strong businesses.
#TheBlissBusinessPodcast #Leadership #FranchiseLeadership #CommunityInBusiness #Entrepreneurship #ServiceExcellence
