Community is not a soft metric. It is a growth strategy.

In this episode of The Bliss Business Podcast, we welcome Charles Furlough, President & CEO of Pillar To Post Home Inspectors, North America’s largest home inspection franchise.

With experience as both a franchise owner and executive, Charles leads with a focus on innovation, franchise business owner success, and scalable systems that empower entrepreneurs. He has guided the brand through market shifts while championing long-term growth, autonomy, and meaningful client relationships.

In Building Community and Connection in Business, we explore:
• Why community is a measurable driver of profitability
• How scalable systems can support autonomy and brand consistency
• The leadership shifts required in today’s evolving workforce
• How trust translates directly into long-term growth
• Practical ways franchise and service leaders can strengthen connection

📅 Thursday, March 12, 2026
🕚 11:00 AM PDT
🎙️ Hosted by Stephen Sakach and Tullio Siragusa
🎧 Produced by Martha Huerta

Strong systems build strong communities. Strong communities build strong businesses.

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