Christine Heckart of Xapa on owning mistakes as a leader: the trust framework, the own your red habit, and why vulnerability builds stronger, braver teams.
Christine Heckart, CEO and Founder of Xapa, joins The Bliss Business Podcast to talk about owning mistakes as a leader, and why trust, accountability, and vulnerability matter more as AI rocks everybody's boat.
Watch to learn:
• Why Christine asks whether AI taking your job could be the best thing to ever happen to your career
• How Xapa's own your red practice works: name what went wrong before someone else does
• The trust framework Xapa teaches: affinity, integrity, reliability, and competence, built on vulnerability
• What happened when Christine's head writer called her out in a staff meeting
• How employees can experiment with AI tools in a private instance and bring results to their managers
• Why leadership is a practice, not a position
Christine Heckart: "Leadership is not a position, it's a practice."
Listen to the full episode: https://www.theblisspodcast.com/the-power-of-emotional-intelligence-in-business-with-christine-heckart/
Read the companion post: https://www.theblisspodcast.com/blog/why-emotional-intelligence-is-the-competitive-advantage-in-the-age-of-ai/
Guest profile: https://www.theblisspodcast.com/guests/christine-heckart/
More Featured Guest conversations: https://www.theblisspodcast.com/categories/bliss-businesses-series/
Learn more about Xapa at xapa.com.