Watch Rebecca Throop of Merchants Fleet explain curiosity over criticism, the team premise behind how she breaks down silos and builds real cross-team trust.
Watch Rebecca Throop, Director of Marketing at Merchants Fleet, break down "curiosity over criticism," the operating premise she uses on her own team and across departments to build real alignment.
Rebecca explains how a simple shift, asking people to walk through their point of view instead of defending how something's always been done, opens the door to honest dialogue. She also shares the story of leading marketing and fundraising for a New Hampshire mental health center when COVID hit, and why "the power of pause" became her model for leading through any crisis since.
You'll hear how Merchants Fleet keeps departments aligned around the client through a company-wide initiative called Heart and Hustle, and why she tells every new hire, "I hired you because you are better at what you do than I am."
Watch above, then get the full conversation on the episode page: Marketing With Purpose Kit: Breaking Down Silos Across Teams (https://www.theblisspodcast.com/marketing-with-purpose-kit-breaking-down-silos-across-teams-4/) Learn more about Rebecca at merchantsfleet.com.