Bob Gappa of Management 2000 asks what are you paid for, and shows how purpose, do and don't lists, and no-strings love shape real leadership at work.
What are you paid for? Bob Gappa, Founder and CEO of Management 2000, says that one question can change how a team sees its work, and he walks through it with Stephen Sakach and Mike Liwski on The Bliss Business Podcast.
Watch to learn:
• How Bob left a firm over a values conflict and started Management 2000 in 1981
• Why he asks clients to write down on paper what they are paying him for
• The Peter Drucker lesson: you manage results and you lead people
• How Amazon shows the power of making it easy to become a customer
• The encore story a chicken restaurant executive team turned into a company purpose
• Bob's no-strings definition of love, and the Saudi client that gives team members time to serve their community
Bob also shares how he uses AI to brainstorm ways to bring purpose to frontline teams, and why compliance should be treated as discipline that makes everyone's job easier.
Listen to the full episode: https://www.theblisspodcast.com/leadership-engagement-and-why-purpose-matters-with-bob-gappa/
Guest profile: https://www.theblisspodcast.com/guests/bob-gappa/
Read the companion post: https://www.theblisspodcast.com/blog/why-purpose-matters-in-leadership-and-engagement/
Learn more about Management 2000 at mgmt2000.com.