The Bliss Business Podcast

WD-40 Culture Lessons: Garry Ridge on Fixing the Culture

WD-40 culture lessons from Garry Ridge: the Maniac Pledge, the Petri dish, and the 39 learning moments behind the brand name, plus why toxins eat a culture.


WD-40 culture lessons, straight from the leader who ran the company for 25 years. Garry Ridge, Chairman Emeritus of WD-40 Company and Founder of The Learning Moment, joins Stephen Sakach, Mike Liwski, and Tullio Siragusa on The Bliss Business Podcast to show what it takes to fix the culture instead of the people.

Watch to learn:
• The Maniac Pledge Garry created at WD-40 Company as a vaccine against finger-pointing
• Why he would throw out the annual review and hold quarterly conversations instead
• The Petri dish lesson from his high school science class in Australia
• How the attempts that failed before Formula 40 became 39 learning moments
• Why a determined donkey carrying a heavy load is his model for culture change
• The question Garry asks when someone is not living the company's values

Garry also explains why he bets toxic organizations pay higher base salaries, and why every generation, Gen Z included, wants to belong, to matter, and to keep learning.

Listen to the full episode: https://www.theblisspodcast.com/fix-the-culture-not-the-people-lessons-from-the-dean-of-dumbassery/
Guest profile: https://www.theblisspodcast.com/guests/garry-ridge/
Read the companion post: https://www.theblisspodcast.com/blog/culture-is-the-work-turning-values-into-everyday-performance/

Learn more about The Learning Moment at thelearningmoment.net.