Why employees sabotage AI: Kevin Surace, father of the AI virtual assistant, on the fear behind failed rollouts and how leaders can respond with EQ and care.
Why employees sabotage AI, and what leaders can do about it, is one of the sharpest questions in this conversation with Kevin Surace, author, keynote speaker, CEO, and widely known as the father of the AI virtual assistant.
Kevin shares a story from his own software QA work, where people on the ground edited AI output to make it fail, and explains why he sees fear, not the technology, as the real obstacle to AI rollouts.
Watch to learn:
• Why Kevin says AI replaces tasks, not whole jobs
• The figure he cites: 31% of employees admit anonymously to sabotaging AI efforts
• Why he tells leaders to deal with employee fear upfront and offer upskilling
• How AI levels IQ, and why that raises the value of EQ
• Kevin's one-complaint-a-day rule for finding joy at work
Hosts Stephen Sakach and Mike Liwski also dig into the hassle list, a simple way to ask a team which daily tasks they dread before automating anything.
Listen to the full episode: https://www.theblisspodcast.com/conscious-capitalism-in-the-age-of-ai-with-kevin-surace/
Guest profile: https://www.theblisspodcast.com/guests/kevin-surace/
Learn more about Kevin Surace at https://www.kevinsurace.com/