Michael Browning Jr. on activity versus achievement: the lead pin metaphor, data at 9:30 every morning, and Monday meetings spent reviewing the weekend film.
Michael Browning Jr., CEO and founder of Unleashed Brands, on activity versus achievement, and the operating rhythm he uses to tell them apart.
Unleashed Brands serves around 20 million kids a year across roughly 1,500 locations, including Urban Air Adventure Park, The Little Gym, Sylvan Learning, and Premier Martial Arts. It started with one trampoline park in Southlake, Texas in 2011.
In this conversation with Stephen Sakach and Tullio Siragusa:
• The lead pin: hit the first one right and the rest fall
• Data refreshed at 9:30 every morning, across every brand
• AI reading sentiment across hundreds of thousands of comments
• Monday leadership meetings spent reviewing the weekend film
• Why the customer is the lead pin, and what follows from that
His warning is the useful part, because a team can be busy all week and move nothing, and the only test that matters is whether the lead pins moved.
Listen to the full episode: https://www.theblisspodcast.com/building-community-and-connection-in-business-with-michael-browning/
More from Michael Browning Jr.: https://www.theblisspodcast.com/guests/michael-browning-jr/
More from the series: https://www.theblisspodcast.com/categories/bliss-businesses-series/