Robin Gagnon of We Sell Restaurants breaks down purpose-led franchise leadership: values-based hiring, leading through crisis, and growing on purpose.
Watch Robin Gagnon, Co-Founder and CEO of We Sell Restaurants, break down what purpose-led franchise leadership looks like in practice, on The Bliss Business Podcast.
Robin runs one of the largest restaurant brokerage franchises in the country, and she treats her core values as a hiring filter, not office wall art: "If they can't align with our core values, that's more important than almost anything else." She walks through how her team dropped selling language entirely during COVID to focus on free consulting for franchisees in crisis, and why she still caps her own franchise's growth at around ten new units a year rather than chase volume.
Watch for her take on humanizing AI tools inside a franchise system (her team's AI assistants have names and personalities), and her answer to the show's closing question: does love belong in business?
Watch the full conversation on the episode page, or explore more Featured Guest Series conversations on purpose-driven leadership.