The Bliss Business Podcast

Videos

Aug. 12, 2024

Video - Bliss Investing with Alicia Castillo Holley, PhD

🎙️ New Episode Alert: Bliss Investing with Alicia Castillo Holley, PhD 🌟

We're excited to welcome Alicia Castillo Holley, PhD, to The Bliss Business Podcast for an inspiring conversation about investing with heart and empathy. Alicia is a renowned expert in entrepreneurship and investing, known for her unique approach that combines financial acumen with a deep commitment to making a positive impact.

About Alicia Castillo Holley:

Alicia's journey is a testame…

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Aug. 12, 2024

Video - Part 4: Bad Systems Will Cause you to Lose Sight - Travel/Hospitality Edition

🎙️ New Podcast Episode Alert: Bad Systems in Travel & Hospitality 🚀

Join us for the latest episode of The Bliss Business Podcast as hosts Stephen Sakach, Tullio Siragusa, and Ash Maher dive into the complexities of flawed business systems within the travel and hospitality industry. Sponsored by Zero Company, this episode unpacks the infamous scandals that highlight the importance of empathy, transparency, and ethical practices.

Episode Highlights:

✈️ United Airlin…

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Aug. 8, 2024

Video - Mindfulness in the Workplace with Justin Winstead

🌟 New Podcast Episode Alert: Mindfulness in the Workplace 🌟

Join us for an inspiring LIVE episode of "The Bliss Business Podcast" as we explore the transformative power of mindfulness in the workplace with our special guest, Justin Winstead!

About Justin Winstead:

From humble beginnings in rural Louisiana to becoming a successful entrepreneur, Justin Winstead's journey is a testament to resilience, faith, and purpose.

As a cancer survivor and f…

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Aug. 5, 2024

Video - Empathy Expansion Kit: The Ripple Effect of Extending Empathy Beyond Business

🎧 New Episode Alert on The Bliss Business Podcast! 🚀

In our latest Empathy Expansion Kit Series, "The Ripple Effect of Extending Empathy Beyond Business," hosts Stephen Sakach and Tullio Siragusa explore how acts of empathy can transcend the workplace and positively impact the broader community. Sponsored by Zero Company, this episode delves into how businesses can integrate empathy into their core practices and outreach.

In this episode, we cover:

+ The pow…

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Aug. 5, 2024

Video - Part 3: Bad Systems Will Cause you to Lose Sight of Customers’ Best Interests - Healthcare Edition

🚨 New Podcast Episode Alert! 🎙️

In our latest episode of "The Bliss Business Podcast," hosts Stephen Sakach, Tullio Siragusa, and Ash Maher explore the healthcare industry's challenges in aligning systems with empathy and ethical practices.

Part 3: Bad Systems that Will Cause You to Lose Sight of Customers' Best Interests - Healthcare Edition

Episode Highlights:

+ Pharma Scandals: Dive into the Purdue Pharma case, where aggressive marketing…

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July 29, 2024

Video - Integrating Sustainable Practices with Innovative Ethical Models with Doug Kirkpatrick

🎧 New Episode Alert on The Bliss Business Podcast! 🚀

Join us in our latest episode, "Integrating Sustainable Practices with Innovative Ethical Models," featuring the distinguished thought leader Doug Kirkpatrick. Hosts Stephen Sakach, Tullio Siragusa, and Mike Liwski discuss the future of work, exploring self-managed environments and ethical leadership.

In this episode, we discuss:

+ The transformative journey of implementing self-management at Morning Star.…

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July 29, 2024

Video - Empathy Expansion Kit: Empathy at Every Touchpoint of the Customer Journey

🎧 New Episode Alert on The Bliss Business Podcast! 🚀

In our latest Empathy Expansion Kit series episode, "Empathy at Every Touchpoint of the Customer Journey," hosts Stephen Sakach and Tullio Siragusa dive into the critical role empathy plays throughout the entire customer journey. Sponsored by Zero Company, this episode explores how empathetic marketing can transform customer experiences and build lasting loyalty.

In this episode, we cover:

+ The importance…

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July 29, 2024

Video - Part 2: Bad Systems Will Cause you to Lose Sight of Customers’ Best Interests - Automotive Edition

🎧 New Episode Alert on The Bliss Business Podcast! 🚀

In our part two of "Bad Systems Will Cause You to Lose Sight of Customers' Best Interests – Automotive Edition," we dive deep into the automotive industry's most notorious business scandals and the systemic issues that caused them. Join hosts Stephen Sakach, Tullio Siragusa, and Ash Maher as they explore the impact of bad systems on customer trust and business integrity.

In this episode, we cover:

<…

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July 22, 2024

Decentralized Music Streaming with Andrew Antar | Bliss

Watch Andrew Antar, founder and CEO of Tune.fm, break down decentralized music streaming, on The Bliss Business Podcast.

Andrew built Tune.fm on a simple rule: when the music gets played, the artist gets paid, for every second it streams, wallet to wallet, with no label or middleman taking a cut first. He explains why that's only possible now, thanks to blockchain micro-payments that can move a fraction of a penny anywhere in the world, and how the platform hides all the crypto …

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July 22, 2024

Video - Empathy Expansion Kit: Feedback as a Gift and Empathetic Responses to Criticism

🎧 New Episode Alert on The Bliss Business Podcast! 🚀

Unlock the power of feedback in our latest Empathy Expansion Kit episode, "Feedback as a Gift and Empathetic Responses to Criticism." Join hosts Stephen Sakach and Tullio Siragusa as they explore the transformative approach to feedback that can redefine your business interactions and customer relations.

In this insightful discussion, we discuss:

+ The art of viewing feedback as a valuable gift that can pro…

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July 22, 2024

Video - Bad Systems Will Cause you to Lose Sight of Customers’ Best Interests (Financial Services Edition)

🎧 New Episode Alert on The Bliss Business Podcast! 🚀

In our latest episode, "Bad Systems Will Cause You to Lose Sight of Customers' Best Interests – Financial Services Edition," we dive deep into some of history's most notorious business scandals and the systemic issues that caused them. Join hosts Stephen Sakach, Tullio Siragusa, and Ash Maher as they explore the impact of bad systems on customer trust and business integrity.

In this episode, we cover:

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July 12, 2024

Create Don't Fix with Mark Cunningham | The Bliss Podcast

Watch Mark Cunningham, founder and CEO of the Achieve Institute, break down create don't fix, on The Bliss Business Podcast.

Mark's central reframe for high performance: stop fixing what's broken and start creating what you actually need. He learned it the hard way as a decathlete, spending a year fixing his discus throw only to get worse, until he switched his focus to the ideal throw and gained 30 feet in six weeks. He walks through how that same shift plays out in b…

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July 12, 2024

Video - Empathy Expansion Kit: Listening Louder and with Empathy to Your Social Media Engagement

Discover the art of "Listening Louder and with Empathy to Your Social Media Engagement" in our latest Empathy Expansion Kit episode. Join hosts Stephen Sakach and Tullio Siragusa as they discuss the transformative power of empathetic social media practices. Sponsored by Zero Company, this discussion explores how businesses can enhance trust, loyalty, and a positive brand image by engaging deeply and empathetically with their online communities.

In this episode, we explore:<…

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July 12, 2024

Video - Part 2: Aligning Vendors to Meet Your Company Purpose

🌟 Continuing Our Deep Dive on The Bliss Business Podcast! 🎧

Join hosts Stephen Sakach, Tullio Siragusa, and Ash Maher in Part 2 of our discussion on "Aligning Vendors to Meet Your Company Purpose." Sponsored by Zero Company, this episode delves into how ethical partnerships with suppliers can extend your company’s purpose beyond immediate business operations.

This segment illuminates:

+ The strategic importance of syncing with vendors who embrace your compan…

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July 9, 2024

Video - Empathy Expansion Kit: AI and Employee Emotional Well-being Feedback Loops

Dive into our latest discussion, "Empathy Expansion Kit: AI and Employee Emotional Well-being Feedback Loops," with hosts Stephen Sakach and Tullio Siragusa. Sponsored by Zero Company, this episode explores the cutting-edge integration of AI in supporting the emotional well-being of employees through innovative feedback mechanisms.

Learn how AI tools are being used to:

+ Detect and address employee stressors discreetly.

+ Facilitate emotional support mechani…

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July 9, 2024

Systems of Force at Work with Jose Leal | The Bliss Podcast

Watch Jose Leal, co-founder of Radical World, break down systems of force at work, on The Bliss Business Podcast.

Jose spent years running layoffs before walking away from corporate life entirely, and he traces the whole experience back to what he calls the "fiat lens": the default belief that people only act because they're controlled. He explains why perks and workplace wellness don't fix that system, they just make it more bearable, and why fighting the system …

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July 8, 2024

Video - Part 1: Aligning Vendors to Meet Your Company Purpose

🌟 New Segment Alert on The Bliss Business Podcast! 🎧

In our latest episode, "Aligning Vendors to Meet Your Company Purpose," hosts Stephen Sakach, Tullio Siragusa, and Ash Maher dive into the complexities of maintaining ethical standards and purpose alignment with vendors and suppliers. Sponsored by Zero Company, this discussion explores how good companies can ensure their values resonate through every layer of their supply chain.

Join us as we tackle questions like…

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July 1, 2024

Video - Empathy Expansion Kit: Empathetic User-Centric Products and Services

🚀 Exciting New Segment on The Bliss Business Podcast! 🎧

Dive into our latest discussion on "Empathy Expansion Kit: Empathetic User-Centric Products and Services." Join hosts Stephen Sakach and Tullio Siragusa as they explore how businesses can leverage empathy in the design process to truly connect with their users and deliver exceptional products and services.

In this insightful segment, we unpack:

+ The importance of understanding and addressing the real p…

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June 27, 2024

Video - The Science of Appreciation

🌟 New Segment Alert on The Bliss Business Podcast! 🎧

Join us as we discuss "The Science of Appreciation" with hosts Stephen Sakach, Tullio Siragusa, and Ash Maher. This enlightening episode, brought to you by Zero Company, explores the profound effects of appreciation in the workplace.

Discover the neuroscience behind gratitude and how it enhances everything from team cohesion to individual well-being.

Learn about:

+ The physical and psychological b…

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June 24, 2024

Psychological Safety at Work with Daniel Sieberg | Bliss

Watch Daniel Sieberg, Emmy-nominated journalist and founder of Screen Genius, break down psychological safety at work, on The Bliss Business Podcast.

Before leaving Google, Daniel saw the data firsthand: an internal survey found psychological safety, "which to some degree that's within the umbrella of empathy or EQ," was the top trait of its most successful teams. He walks through how he practices it himself, calling out his own habit of dominating meetings in real tim…

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June 21, 2024

Video - Empathy Expansion Kit: The Future of Empathy in Business - Trends and Predictions

🌟 Exciting New Segment Alert on The Bliss Business Podcast! 🎧

Join hosts Stephen Sakach and Tullio Siragusa as they unravel the future of empathy in the business landscape in our latest segment, "The Future of Empathy in Business - Trends and Predictions." This discussion, part of our Empathy Expansion Kit series, dives into how rising consciousness and empathy are becoming integral to corporate DNA.

Explore insightful trends and predictions that are shaping busines…

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June 19, 2024

Video - Tactics to Implementing the Four Stages of the Caring Customer Journey

🌟 New Insightful Segment on The Bliss Business Podcast! 🎧

In this segment, hosts Stephen Sakach, Tullio Siragusa, and Ash Maher, sponsored by Zero Company, explore the transformative power of empathetic customer interactions enhanced by AI.

Discover the four crucial stages of the empathetic customer journey:

+ Emotion Recognition - Identifying the emotional states of customers accurately.

+ Emotion Understanding - Gaining a deeper comprehension of these emotio…

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June 17, 2024

Responsible AI Framework with Xiaochen Zhang | Bliss

Watch Xiaochen Zhang, founder of AI 2030 and CEO of FinTech4Good, break down his responsible AI framework, on The Bliss Business Podcast.

Xiaochen built the AI 2030 framework around six pillars, sustainability, privacy, accountability, fairness, safety, and security, after seeing how unevenly companies apply them: "if any pillar are not being properly addressed within an AI system, naturally, the final users could be getting impacted." He explains why most corporate boards …

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June 17, 2024

Video - Empathy Expansion Kit: Resistance to Empathetic Change

Join us in our latest episode from the "Empathy Expansion Kit Series," where hosts Stephen Sakach and Tullio Siragusa tackle the challenging yet vital topic of Resistance to Empathetic Change in the workplace. This insightful discussion is brought to you by Zero Company.

Discover how to navigate and overcome resistance as you strive to build a more empathetic and inclusive work environment. Whether you're a CEO, a manager, or part of a team, understanding the dynamics …

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