The Bliss Business Podcast
The Bliss Business Podcast
The Bliss Business Podcast celebrates empathy, love, and consciousness. Zero Company presents this podcast to showcase our belief that truly successful businesses adopt blissful practices that uplift the human spirit and nurture a thriving, mindful workplace. B.L.I.S.S. "Building Love Into Scalable Systems"
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July 11, 2024

Innovative Work Models for the Future with Jose Leal

Innovative Work Models for the Future with Jose Leal
The Bliss Business Podcast
Innovative Work Models for the Future with Jose Leal

Jose Leal, co-founder of Radical World and co-author of Radical Companies, explores radical purpose with hosts Stephen Sakach and Tullio Siragusa, sharing how self-organizing, collaborative teams replace years of compliance with genuine human motivation, starting with recognizing our own needs.

Radical purpose isn't a slogan, it's what's missing when teams run on compliance instead of genuine motivation. In this episode of The Bliss Business Podcast, hosts Stephen Sakach and Tullio Siragusa welcome Jose Leal, co-founder of Radical World and co-author of Radical Companies, to talk about why force-based management is collapsing and what actually replaces it.

In this episode we explore:

• Why Jose calls default, top-down management the "fiat lens," and what fiat actually means
• The corporate breakdown that made him walk away from a career built on running layoffs
• Why coping mechanisms like workplace meditation just make a broken system more bearable
• How Buurtzorg, a Dutch nursing company, builds entirely boss-free, self-organizing teams
• Why "self-actualize at work" fails when it's still handed down inside someone else's job description
• What role radical purpose plays in replacing KPIs built purely around profit

Jose's own break came after years of running layoffs he didn't choose. "That was the day that I got home after three cities and told my wife at the time, I got to stop this. I can't do this anymore." He names the pattern behind it: "the fiat lens is this default mechanism that we have, that the way we actually get other people to do things is through this idea that we must control them in order for them to do it."

Jose is blunt about half-measures. Workplace meditation or wellness perks don't fix a forced system, they just make it survivable: "coping with the fiat system is actually perpetuating the fiat system... the longer you can survive it, the more the system will continue to do the same thing." Fighting the system head-on doesn't work either, since "you need to use fiat to do that... we're back to the same thing."

His clearest example of the alternative is Buurtzorg, the Dutch nursing company where the founder "will not hire a nurse... you have to go find your six, seven, ten peers, twelve peers. You have to join as a team, and you have to self-regulate." That structural choice, not a mission statement, is what changes people's mindset "from one of, I got to keep my boss happy, to one of, I've got to figure out how to keep my team from falling apart."

That same instinct, that people commit to what they actually chose rather than what was assigned to them, is what good marketing has to reckon with too. It's the same principle behind Zero Company's approach: audiences opt into a story that resonates, they don't get pushed into one.

Key Takeaways

• (2:54) The corporate breakdown that changed everything for Jose: "that was the day that I got home after three cities and told my wife at the time, I got to stop this. I can't do this anymore"

• (6:23) The "fiat lens" defined: "the way we actually get other people to do things is through this idea that we must control them in order for them to do it"

• (16:30) Coping mechanisms like workplace meditation don't fix a forced system, they perpetuate it: "coping with the fiat system is actually perpetuating the fiat system"

• (33:36) Buurtzorg's founder won't hire individual nurses, only self-forming teams: "you have to go find your six, seven, ten peers... and you have to self-regulate"

• (39:13) On why people resist letting go of forced structures: "we feel we have agency, but we don't"

FAQ

What is the "fiat lens" Jose Leal talks about?
Jose Leal describes the fiat lens as the default belief that the only way to get people to act is to control them, whether through school, work, or parenting. He argues most organizations run entirely on this compliance-based model without realizing it.

Why doesn't workplace wellness fix a forced work culture?
Jose Leal says perks like workplace meditation just make a forced system more bearable rather than changing it: "coping with the fiat system is actually perpetuating the fiat system." The longer people can tolerate it, the longer the underlying system stays the same.

How does Buurtzorg build self-organizing teams without traditional bosses?
At the Dutch nursing company Buurtzorg, the founder won't hire individual nurses, only teams of six to twelve peers who join and self-regulate together. That structural choice, not a mission statement, is what shifts people from managing up to managing each other.

Jose's take on what replaces force: "recognition that they have the agency to do it differently... that recognition allows them to experiment to do it differently." Learn more about Jose and Radical World at radical.world.

Jose Leal Profile Photo

Author, Founder, Radical

Jose has founded six traditional companies. Autonet, his third startup, was acquired by a Canadian media conglomerate, where he became the vice president and GM of the English online division. During that time, Jose was also the vice-chair of the Canadian Interactive Advertising Bureau and was highly involved in the industry.

After 13 years of working in a dysfunctional organization and industry, Jose realized that he could no longer live or contribute to the dysfunction brought about by the systems of force. He has spent the last seven years researching human motivation and organizational environments, leading to the Radical Purpose Dynamic, Collaborative Canvas, and Collaborative Agreement and co-authoring Radical Companies.

Jose co-founded Radical World, an organization that helps people shift to collaborative ways that meet their needs. His primary focus is on exposing the realities of the dominant systems of force in which people now work.

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The future of work is upon us, and it's clear that the traditional systems we've clung to for so long are no longer sufficient. In a recent Bliss Business Podcast episode, Jose Leal, co-founder of Radical World, shared his perspective on why work mo…