Episodes

Join us for the latest Empathy Expansion Kit episode of The Bliss Business Podcast where hosts Stephen Sakach and Tullio Siragusa discuss crafting empathetic messaging that resonates deeply with your audience. Sponsored by Zero Company, this episode provides practical insights on developing a compassionate brand voice that sets your business apart.




Episode Highlights:




+ Building Trust and Loyalty: Discover how empathy in messaging fosters trust and builds lasting relationships with y...

🎙️ New Podcast Episode Alert: Bad Systems in Travel & Hospitality 🚀




Join us for the latest episode of The Bliss Business Podcast as hosts Stephen Sakach, Tullio Siragusa, and Ash Maher dive into the complexities of flawed business systems within the travel and hospitality industry. Sponsored by Zero Company, this episode unpacks the infamous scandals that highlight the importance of empathy, transparency, and ethical practices.




Episode Highlights:




✈️ United Airlines Incident: E...

🌟 New Podcast Episode Alert: Mindfulness in the Workplace 🌟




Join us for an inspiring LIVE episode of "The Bliss Business Podcast" as we explore the transformative power of mindfulness in the workplace with our special guest, Justin Winstead!




About Justin Winstead:




From humble beginnings in rural Louisiana to becoming a successful entrepreneur, Justin Winstead's journey is a testament to resilience, faith, and purpose.




As a cancer survivor and founder of the Improver Group...

🎙️ Scaling Empathy Through AI in Marketing 🌟

In this insightful Empathy Expansion Kit episode of The Bliss Business Podcast, hosts Stephen Sakach and Tullio Siragusa explore how to effectively scale empathy and humanity through your marketing efforts using AI-driven strategies.

Episode Highlights:

+ Discover the three critical elements: brand voice, brand purpose, and authentic storytelling, and how they come together to create impactful marketing campaigns.

+ Learn how AI can help align the...

In our latest Empathy Expansion Kit Series, "The Ripple Effect of Extending Empathy Beyond Business," hosts Stephen Sakach and Tullio Siragusa explore how acts of empathy can transcend the workplace and positively impact the broader community. Sponsored by Zero Company, this episode delves into how businesses can integrate empathy into their core practices and outreach.




In this episode, we cover:




+ The power of peer-to-peer giving within organizations and its impact on company cultur...

🚨 New Podcast Episode Alert! 🎙️




In our latest episode of "The Bliss Business Podcast," hosts Stephen Sakach, Tullio Siragusa, and Ash Maher explore the healthcare industry's challenges in aligning systems with empathy and ethical practices.




This is Part 3 of Bad Systems that Will Cause You to Lose Sight of Customers' Best Interests: Healthcare Edition,




Episode Highlights:




+ Pharma Scandals: Dive into the Purdue Pharma case, where aggressive marketing overshadowed patient ...

🎧 New Episode Alert on The Bliss Business Podcast! 🚀


Join us in our latest episode, "Integrating Sustainable Practices with Innovative Ethical Models," featuring the distinguished thought leader Doug Kirkpatrick. Hosts Stephen Sakach, Tullio Siragusa, and Mike Liwski delve into the future of work, exploring self-managed environments and ethical leadership.


In this episode, we discuss:



The transformative journey of implementing self-management at Morning Star.


How ethical practices a...

🎧 New Episode Alert on The Bliss Business Podcast! 🚀


In our latest Empathy Expansion Kit series episode, "Empathy at Every Touchpoint of the Customer Journey," hosts Stephen Sakach and Tullio Siragusa dive into the critical role empathy plays throughout the entire customer journey.


Sponsored by Zero Company, this episode explores how empathetic marketing can transform customer experiences and build lasting loyalty.


In this episode, we cover:



The importance of understanding customer ...

In our part two episode of, "Bad Systems Will Cause You to Lose Sight of Customers' Best Interests – Automotive Edition," we dive deep into the automotive industry's most notorious business scandals and the systemic issues that caused them.


Join hosts Stephen Sakach, Tullio Siragusa, and Ash Maher as they explore the impact of bad systems on customer trust and business integrity.


In this episode, we cover:



The Sears Auto Centers scandal and how sales quotas led to fraudulent practices....

Andrew Antar, founder and CEO of Tune.fm, explores empathetic industry disruption with hosts Stephen Sakach and Mike Liwski. A classically trained violinist turned blockchain entrepreneur, he shares how paying artists per stream turns a resentment-driven industry into one built on fairness.

🎧 New Episode Alert on The Bliss Business Podcast! 🚀




Unlock the power of feedback in our latest Empathy Expansion Kit episode, "Feedback as a Gift and Empathetic Responses to Criticism." Join hosts Stephen Sakach and Tullio Siragusa as they explore the transformative approach to feedback that can redefine your business interactions and customer relations.




In this insightful discussion, we dig into:



The art of viewing feedback as a valuable gift that can propel personal and organi...

🎧 New Episode Alert on The Bliss Business Podcast! 🚀


In our latest episode, "Bad Systems Will Cause You to Lose Sight of Customers' Best Interests – Financial Services Edition," we dive deep into some of history's most notorious business scandals and the systemic issues that caused them. Join hosts Stephen Sakach, Tullio Siragusa, and Ash Maher as they explore the impact of bad systems on customer trust and business integrity.


In this episode, we cover:



The Wells Fargo scandal and how ...

Mark Cunningham, founder and CEO of the Achieve Institute and a former Olympic-level decathlete, explores high performance habits with hosts Stephen Sakach and Mike Liwski, sharing how commitment and focusing on the whole team, not just top performers, build results that actually last.

Discover the art of "Listening Louder and with Empathy to Your Social Media Engagement" in our latest Empathy Expansion Kit episode. Join hosts Stephen Sakach and Tullio Siragusa as they discuss the transformative power of empathetic social media practices. Sponsored by Zero Company, this discussion explores how businesses can enhance trust, loyalty, and a positive brand image by engaging deeply and empathetically with their online communities.




In this episode, we explore:




+ The impo...

🌟 Continuing Our Deep Dive on The Bliss Business Podcast! 🎧




Join hosts Stephen Sakach, Tullio Siragusa, and Ash Maher in Part 2 of our discussion on "Aligning Vendors to Meet Your Company Purpose." Sponsored by Zero Company, this episode delves into how ethical partnerships with suppliers can extend your company’s purpose beyond immediate business operations.




This segment illuminates:




+ The strategic importance of syncing with vendors who embrace your company's ethical standard...

Jose Leal, co-founder of Radical World and co-author of Radical Companies, explores radical purpose with hosts Stephen Sakach and Tullio Siragusa, sharing how self-organizing, collaborative teams replace years of compliance with genuine human motivation, starting with recognizing our own needs.

Dive into our latest discussion, "Empathy Expansion Kit: AI and Employee Emotional Well-being Feedback Loops," with hosts Stephen Sakach and Tullio Siragusa. Sponsored by Zero Company, this episode explores the cutting-edge integration of AI in supporting the emotional well-being of employees through innovative feedback mechanisms.




Learn how AI tools are being used to:




+ Detect and address employee stressors discreetly.




+ Facilitate emotional support mechanisms that promote a h...

🌟 New Segment Alert on The Bliss Business Podcast! 🎧




In our latest episode, "Aligning Vendors to Meet Your Company Purpose," hosts Stephen Sakach, Tullio Siragusa, and Ash Maher dive into the complexities of maintaining ethical standards and purpose alignment with vendors and suppliers. Sponsored by Zero Company, this discussion explores how good companies can ensure their values resonate through every layer of their supply chain.




Join us as we tackle questions like:




+ How can ...

🚀 Exciting New Segment on The Bliss Business Podcast! 🎧




Dive into our latest discussion on "Empathy Expansion Kit: Empathetic User-Centric Products and Services." Join hosts Stephen Sakach and Tullio Siragusa as they explore how businesses can leverage empathy in the design process to truly connect with their users and deliver exceptional products and services.




In this insightful segment, we unpack:




+ The importance of understanding and addressing the real problems users face.
...

Join us as we discuss "The Science of Appreciation" with hosts Stephen Sakach, Tullio Siragusa, and Ash Maher. This enlightening episode, brought to you by Zero Company, explores the profound effects of appreciation in the workplace.




Discover the neuroscience behind gratitude and how it enhances everything from team cohesion to individual well-being.




Learn about:




+ The physical and psychological benefits of receiving and giving appreciation.




+ How higher levels of oxytoci...

Daniel Sieberg, Emmy-nominated journalist and founder of Screen Genius, explores EQ in leadership with hosts Stephen Sakach and Tullio Siragusa, sharing how psychological safety, vulnerability, and self-awareness shape teams that perform, and where AI can't stand in for real empathy.

🌟 Exciting New Segment Alert on The Bliss Business Podcast! 🎧




Join hosts Stephen Sakach and Tullio Siragusa as they unravel the future of empathy in the business landscape in our latest segment, "The Future of Empathy in Business - Trends and Predictions." This discussion, part of our Empathy Expansion Kit series, covers how rising consciousness and empathy are becoming integral to corporate DNA.




Explore insightful trends and predictions that are shaping businesses around the globe:
...

🌟 New Insightful Segment on The Bliss Business Podcast! 🎧




In this segment, hosts Stephen Sakach, Tullio Siragusa, and Ash Maher, sponsored by Zero Company, explore the transformative power of empathetic customer interactions enhanced by AI.


Discover the four crucial stages and related tactics of the empathetic customer journey:



Emotion Recognition - Identifying the emotional states of customers accurately.


Emotion Understanding - Gaining a deeper comprehension of these emotions.
...

Xiaochen Zhang, founder of AI 2030 and CEO of FinTech4Good, explores innovative work models for the future with hosts Stephen Sakach, Tullio Siragusa, and Mike Liwski, unpacking why responsible AI governance, not just efficiency, will decide which companies stay relevant.