Building Community and Connection in Business with Charles Furlough
Community is not a soft metric. It is a growth strategy.
In this episode of The Bliss Business Podcast, we welcome Charles Furlough, President & CEO of Pillar To Post Home Inspectors, North America’s largest home inspection franchise.
With experience as both a franchise owner and executive, Charles leads with a focus on innovation, franchise business owner success, and scalable systems that empower entrepreneurs. He has guided the brand through market shifts while championing long-term growth, autonomy, and meaningful client relationships.
In Building Community and Connection in Business, we explore:
• Why community is a measurable driver of profitability
• How scalable systems can support autonomy and brand consistency
• The leadership shifts required in today’s evolving workforce • How trust translates directly into long-term growth
• Practical ways franchise and service leaders can strengthen connection
🎙️ Hosted by Stephen Sakach and Tullio Siragusa 🎧 Produced by Martha Huerta
Strong systems build strong communities. Strong communities build strong businesses.
President & CEO of Pillar To Post Home Inspectors
Charles Furlough is President & CEO of Pillar To Post Home Inspectors, North America’s largest home inspection franchise, where he leads with a focus on innovation, franchise business owner success, and long-term growth. With deep experience as both a franchise owner and executive, Charles has guided the brand through market shifts while championing scalable business models that empower entrepreneurs. He’s passionate about helping leaders build systems that support autonomy, profitability, and meaningful client relationships. Charles has insights into leadership, evolving workforce trends, and how service-based businesses can thrive in today’s economy.
