The Bliss Business Podcast

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Aug. 19, 2024

Part 4: Bad Systems Will Cause You to Lose Sight of Customers' Best Interests - Travel & Hospitality Edition

In this episode of The Bliss Business Podcast, we dive deep into the travel and hospitality industry, uncovering some of the most shocking scandals that have occurred due to bad systems. Hosted by Stephen Sakach, Tullio Siragusa, and Ash Maher, this…

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Aug. 12, 2024

Part 3: Bad Systems Will Cause You to Lose Sight of Customers' Best Interests - Health Care Edition

The dark side of the healthcare industry, reveals how flawed systems can lead to disastrous outcomes. This edition continues the exploration of scandals, following previous discussions on the financial and automotive industries. Sponsored by Zero Co…

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Aug. 5, 2024

Part 2: Bad Systems Will Cause You to Lose Sight of Customers' Best Interests - Automotive Edition

In this episode of "The Bliss Business Podcast," hosts Stephen Sakach, Tullio Siragusa, and Ash Maher explore how flawed business systems in the automotive industry can lead to unethical practices and erode customer trust. Sponsored by Zero Company,…

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July 29, 2024

Bad Systems Will Cause You to Lose Sight of Customers' Best Interests – Financial Services Edition

In the latest episode of "The Bliss Business Podcast," hosts Stephen Sakach, Tullio Siragusa, and Ash Maher dive into the complexities and pitfalls within the financial services sector. Sponsored by Zero Company, this episode explores how flawed sys…

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July 22, 2024

Aligning Vendors to Meet Your Company Purpose: A Continued Dialogue on Ethical Partnerships

In the latest episode of "The Bliss Business Podcast," hosts Stephen Sakach, Tullio Siragusa, and Ash Maher continue their exploration into the importance of aligning vendor relationships with a company’s core mission and ethics. This insightf…

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July 15, 2024

Aligning Vendors to Meet Your Company Purpose: A Blueprint for Ethical Collaboration

In a thought-provoking episode of "The Bliss Business Podcast," hosts Stephen Sakach, Tullio Siragusa, and Ash Maher discuss the complexities of maintaining ethical standards and purpose alignment with vendors and suppliers. Sponsored by Zero Compan…

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July 8, 2024

The Science of Appreciation: Enhancing Workplace Dynamics

In a deeply insightful episode of "The Bliss Business Podcast," hosts Stephen Sakach, Tullio Siragusa, and Ash Maher explore the significant impacts of appreciation in the workplace. Sponsored by Zero Company, this episode delves into the neuroscien…

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July 1, 2024

Empathy in Action: Navigating the Four Stages of the Caring Customer Journey

In a captivating episode of "The Bliss Business Podcast," hosts Stephen Sakach, Tullio Siragusa, and Ash Maher diascuss the transformative power of empathy in customer interactions. This discussion, brought to you by Zero Company, explores how busin…

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June 24, 2024

Creating the Caring Machine: The Four Stage Journey of AI in Customer Care

In a thought-provoking episode of "The Bliss Business Podcast," hosts Stephen Sakach and Tullio Siragusa, along with Ash Maher, dig into an innovative concept known as "The Caring Machine." This discussion, sponsored by Zero Company, explores how bu…

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June 17, 2024

Will AI Make Us Kinder Communicators?

In a compelling episode of "The Bliss Business Podcast," hosts Stephen Sakach, Tullio Siragusa, and Ash Maher explore the intriguing potential of artificial intelligence in reshaping our communication habits. Sponsored by Zero Company, this discussi…

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