The Bliss Business Podcast

Video - Growing People, Growing Lawn Pride with Susan McIntosh

Great leaders don't just grow businesses. They grow people.

And sometimes the most valuable leadership lessons begin with getting your hands dirty.

In this episode of The Bliss Business Podcast, we welcome Susan McIntosh, President of Lawn Pride, a Neighborly company providing professional lawn care services.

With 32 years of experience in the industry, Susan's journey began on the frontline, pulling weeds, answering phones, and learning the many responsibilities that keep a business running. Over the years, she helped Lawn Pride become Central Indiana's largest locally owned lawn care company before stepping into her current role leading both corporate operations and franchise growth.

Today, her greatest passion remains helping people succeed — from technicians and managers to entrepreneurs building businesses of their own.

In Growing People, Growing Lawn Pride, we explore:
- How frontline experience shapes empathetic leadership
- Why developing people is essential to sustainable growth
- How leaders can create opportunity at every level
- What it takes to preserve culture while expanding a franchise network
- How operational excellence and genuine care work together
- Why strong businesses are built on relationships, not just results

📅 Thursday, November 12, 2026
🕚 11:00 a.m. PST
🎙️ Hosted by Stephen Sakach and Tullio Siragusa
🎧 Produced by Martha Huerta

The strongest roots of a successful business aren't found in its systems alone. They're found in the people who make those systems work.

#TheBlissBusinessPodcast #LawnPride #Neighborly #EmpathyInLeadership #PeopleFirstLeadership #ConsciousBusiness