Fredric Abramson on hearing versus listening: why restating what you heard, then asking whether you got it right, is the only proof you were listening.
Fredric Abramson on hearing versus listening, and the one move that proves which of the two you were actually doing.
Fredric is the founder of Golden Thread Technology, a lawyer admitted to multiple bars including the US Supreme Court, and a Johns Hopkins instructor with an earlier career in mathematical biology and large scale health data.
In this conversation with Stephen Sakach and Tullio Siragusa:
• People hearing without listening, and why the distinction matters at work
• Restating what you heard, then asking if you got it right
• Asking a clarifying question instead of assuming you understood
• Where do we go from here, and why the pronoun gives a leader away
• ARCAR: Acknowledge, Restate, Clarify, Affirm, Resolve
He also explains why he thinks innovation depends on it, since the interactive dialogue is what opens up the things you would not otherwise see.
Listen to the full episode: https://www.theblisspodcast.com/fostering-a-culture-of-inclusivity-with-fredric-abramson/
More from Fredric Abramson: https://www.theblisspodcast.com/guests/fredric-d-abramson/
More from the series: https://www.theblisspodcast.com/categories/bliss-businesses-series/